Refund policy
Thank you for shopping at divjotfinebags.com.
If for any reason you are not completely satisfied with your purchase, we invite you to review our Refund & Return Policy below.
Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition as received
- Unworn or unused
- With original tags attached
- In its original packaging
- Accompanied by the receipt or proof of purchase
To initiate a return, please contact us at:
📧 Email: support@divjotfinebags.com
📞 Phone: +91 9910743272
Important: Returns will only be accepted with the invoice copy received at the time of order placement.
Damages & Issues
Please inspect your order upon delivery and contact us immediately if:
- The item is defective
- The item is damaged
- You received the wrong item
This allows us to evaluate the issue promptly and make it right.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card provider to process and post the refund.
For Cash on Delivery (COD) orders, please send your bank account details to: support@divjotfinebags.com
Note: Delivery charges, if applicable, are non-refundable under any circumstances.
Return Address
Divjot Enterprises
103 Chhabra Complex,
8 Veer Savarkar Block,
Shakarpur, Near Nirman Vihar Metro Station,
Delhi – 110092
